**All prices for onsite services exclude the trip charge, which is calculated based on travel time.**
| Service Type | Time Allotted | What’s Covered | Non-member Price Range |
|---|---|---|---|
| 1 Year membership | Covers all computer related services listed below for 1 year. Pay only travel fee during that time period | **$199.99** click here to subscribe | |
| System Diagnosis | 1 hour | scan for hardware and software/virus issues | $39.99 |
| General Tech Support | 1 hour | covers anything that does not fall into a category | $25 |
| Computer Setup | 2 hours | Unboxing and physical set-up; setup user accounts; install all system, driver and firmware updates | $99.99 |
| Hard Drive Upgrade | 2 hours | clone old drive and install new drive. MAX 2tb | $149 |
| Hardware installation | 1 hour | Installation of RAM Memory, Hard Drive, Audio/Graphics Card, etc. For audio/graphics card, also includes driver installation | $99.99 |
| Virus/Malware Removal | 1.5 hour | Removal of all viruses and malware infections. if cleanup is finished during this time period, also includes system tuneup | $149.99 |
| System Tuneup | 1 hour | clean up all temp files, defrag hdd, registry error cleanup, registry defrag | $55 |
| OS Installation (valid license Required) | 2 hours | Install os, setup user accounts, install os updates | $99.99 |
| Operating System Upgrade | 2 hours | Prep system for upgrade, install upgrade, and install all updates | $75 |
| Software Setup | 2 hour | max of 2 pieces of software | $39.99 |
| Data Backup | 2 hours | data backup using customer supplied backup media. MAX 2tb | $99 – $149 |
| Data Transfer | 2 hours | Transfer of all user library data(documents,photos, music, videos, etc) to new system. MAX 2tb | $99 |
| Level 1 Data Recovery (in house) | 2 hours | Recovery of deleted or lost files. In house only, does not apply to sent out drives. MAX 2tb | $99 |
| Service Type (not included in membership) | Time Allotted | What’s Covered | Price Range (20% discount for members) |
|---|---|---|---|
| Home WIFI setup | 1.5 Hour | Setup of either 1 router, or up to 4 mesh access points | $99.99 |
| Printer/Scanner Setup | 1 hour | Unboxing and physical set-up of 1 scanner or printer, and setting up software for device on max of 3 computers | $79.99 |
| Client Education | 1 hour | coaching for use of computers, printers, home theater equipment, etc | $39 |
| Smart Tv Setup | 1.5 hours | Physical setup and programming of Smart Tv. Does not include wall mounting. MAX 3 Streaming services | $149.99 |
| Harmony Smart Remote Setup | 1.5 hours | Physical setup, and programming of remote and hub. MAX 10 Activities | $99.99 |
| Networked Audio System | 1.5 hours | Physical Setup of speakers. MAX 2 speakers | $149.99 |
| Networked Audio System | 1.5 hours | Physical Setup of Audio hub | $149.99 |
| Smart Lighting Setup | 2 hours | Physical Setup of hub and bulbs. MAX 10 bulbs | $99.99 |
| Smart Doorbell Setup (must have previously installed hardwired doorbell button in place) | 2 hours | Physical Setup of doorbell and app setup | $99.99 |
| VR or game console Setup | 1.5 hours | Physical Setup of VR Headset or game console. Also includes software setup and updates | $99.99 |